value. quality care. convenience.
because we are committed to providing quality health care.
Dr Rob Nickels is committed to providing quality health car for his patients. As a fundamental part of this commitment, Dr Nickels and his staff recognise the importance of ensuring that our patients are fully informed and involved in their health care.
As a health provider in the private sector, we are bound by the National Privacy Principles. Thse principles set the standards by which we handle personal information collected from our patients. As a part of our commitment to providing quality health care, it is necessary for us to maintain files pertaining to your health. We require your consent to collect the following types of information;
Personal details (your name, address, telephone number, date of birth, DVA, private health membership or Medicare card number).
Your medical history, notes, clinical photographs and images made during the course of medical consultations.
Results and reports received from other health service providers.
Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records.
Our policy is to use this information;
- To provide referrals to other health providers if necessary
- To correspond with our clientele regarding quality assurance, medical information and relevant services.
- To contact you with medical results or appointment details.
Your medical records are handled with the utmost respect for your privacy. Should you, at any time, have a query or concern in relation to the privacy policies in place at this practice, please do not hesitate to contact our staff, who will be happy to address any issues you may have.